In order to schedule groups of resources to perform a task together at a facility, non-facility resources can be associated to facility/facility pool resources through the Resource Associations entity (msdyn_bookableresourceassociations). This scenario is configured by creating a facility resource, creating a doctor resource (a resource with resource type = user/contact/account), associating the doctor resource to the facility resource, and then creating a requirement group that calls for both a facility and a doctor. In this scenario, schedulers want to schedule a doctor's office and a related doctor at the same facility during the same timeslot. Scenario 3: Schedule a facility and related resource Rebooking a previously booked requirement will cancel the existing booking and create a new one. Create a facility resourceįirst, navigate to Universal Resource Scheduling > Resources and create a facility resource with the following attributes.Ĭapacity scheduling is not intended for booking the same requirement multiple times, but rather to book multiple requirements. We will configure this scenario by creating a facility resource to represent the doctor's office, creating a requirement to represent the patient's request for an appointment at a nearby facility, and then booking the appointment and viewing the facility and booking on the schedule board. In this scenario, schedulers want to search for nearby doctors' offices and schedule an appointment for a patient to arrive at the doctor's office. Schedule a facility with 5 specific rooms and 5 related resources.Schedule a facility with 5 specific rooms.Schedule a facility and related resource.Schedule a facility with 5 generic rooms.Let's consider five scenarios to describe facility scheduling: In general, to use facility scheduling, an administrator must create a facility resource (with or without additional related resources), configure a requirement that calls for facility resources, book the requirement, and view facility resources and booking(s) on the schedule board. Field Service v8.0 (for work orders, if applicable).Universal Resource Scheduling (URS) v3.0.In this topic, we'll explore a few example scenarios using facility scheduling, and describe how it's used in each. Doctor's office with related nurse and doctor.Wealth management consultation at bank branch.

Laptop repair at a Microsoft retail store.Reserving an appointment with a person at a facility For scenarios where the customer is expected to travel to the company's location, the facility scheduling feature can coordinate physical spaces and related resources. Universal Resource Scheduling (URS) enables organizations to schedule interactions between customers and company resources.

Facility scheduler